FAQ: Medical Transcription

• 1. What is Medical Transcription?
• 2. What options do you offer for dictation capturing?
• 3. Is your toll free dictation system accessible anytime?
• 4. Are you able to comply with the HIPAA provided regulations?
• 5. How can the dictations be transferred to you?
• 6. What security measures are you undertaking to protect the data being transferred?
• 7. Are your servers equipped with backup systems in case the primary system fails?
• 8. Do your medical transcriptionists sign confidentiality agreements?
• 9. What quality control measures are you implementing?
• 10. How long does it take before you delete dictations?
• 11. How can I be sure that all the information exchanged through your site is secure?
• 12. How long will it take before I get the transcribed version of my dictation?
• 13. What are the payment methods available?

1. What is Medical Transcription?
Medical transcription is the process where medical records are dictated by doctors and other Health care professionals and are converted into documents in a required format.
2. What options do you offer for dictation capturing?
You can either dictate directly into our dial-in dictation servers, via toll free telephone line or you also can use digital handheld recorders.
3. Is your toll free dictation system accessible anytime?
Yes, you may access our dictation system 24x7, and dictate your records anytime and anywhere using your touch-tone phone.
4. Are you able to comply with the HIPAA provided regulations?
Yes, we have executed technical as well as administrative actions that are in accordance with HIPAA regulations in order to safeguard the privacy and personal health information of the patients.
5. How can the dictations be transferred to you?
If you are using the toll free dial-in system, our transcriptionists can access your dictations the moment you hang up the phone. If you are using handheld recorders for your dictations, you plug the device into your PC and our software automatically retrieves voice files from the recorder and uploads them onto our servers.